Diwali Mega Hiring - WFH Customer Support at Teleperformance - Mumbai

Company Name:

Teleperformance (TP)

About Company:

Teleperformance is a global leader in digital integrated business services, providing exceptional customer experience and technical support across industries. With a presence in over 80 countries, Teleperformance is known for its inclusive culture, growth opportunities, and a strong commitment to excellence in customer service.

Job Role:

Customer Support Associate (CSA – WFH)

Location:

Remote (Work From Home)
Hiring Office Location: Mumbai (All Areas)

Job Responsibilities:

Deliver exceptional customer support via phone, email, or chat.

Resolve customer queries efficiently and professionally.

Escalate complex concerns to the senior team when required.

Maintain accurate logs and records of interactions in CRM systems.

Work collaboratively with internal departments to improve customer satisfaction.

Qualification:

HSC or Graduate (Any stream)

Freshers and experienced (0–6 years) can apply

Only candidates from Mumbai are eligible

Skills Required:

Excellent communication skills in English (spoken and written)

Good interpersonal and problem-solving skills

Comfortable with rotational and night shifts (24/7)

Prior experience in US Process / International Voice Process / BPO will be an added advantage

Salary:

₹2 LPA – ₹3.5 LPA (Depending on experience and interview performance)

Other Details:

Employment Type: Full-Time, Permanent

Preferred Candidates: Women and women returning to work

Location Preference: Mumbai residents only

Immediate joiners preferred

Contact: Send your updated resume to ramya.ramya1@teleperformancedibs.com